Privacy Policy

Jero Marketing LLC ("we," "us," or "our") operates the UNDERSERVED brand and website at www.rookforge.space. We provide marketing consulting and outreach services to small and mid-market businesses. Contact us at jeffrey@jeromarketing.com or +1 (877) 745-3656.

We collect information you provide directly, including:

• Contact information: name, email address, phone number, and business URL.
• Communications: messages, audit requests, and replies you send us.
• SMS consent: your explicit opt-in to receive text messages from us.

We also automatically collect limited technical data (IP address, browser type, pages visited) via standard server logs.

We use the information we collect to:

• Respond to your audit requests and inquiries.
• Send you marketing updates and project proposals you've requested.
• Send you text messages only if you have explicitly opted in via our contact form.
• Improve our website and services.
• Comply with legal obligations.

If you provide your phone number and check the SMS opt-in box on our contact form, Jero Marketing LLC may send you text messages regarding your audit request, service updates, and marketing communications.

• Consent is not required to purchase services or receive an audit.
• Message frequency varies based on your engagement.
• Message and data rates may apply.
• To opt out, reply STOP to any message. You will receive one confirmation and no further texts.
• To get help, reply HELP or contact us at jeffrey@jeromarketing.com.
• We do not sell or share your phone number with third parties for their own marketing.

Carriers are not liable for delayed or undelivered messages. For support, contact jeffrey@jeromarketing.com.

We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share your data with:

• Service providers: email delivery (Resend), SMS delivery (Twilio), and database (Supabase) — solely to operate our services.
• Legal authorities: if required by law or to protect our rights.

We do not engage in affiliate marketing arrangements or purchase lead lists. All contacts in our system have either opted in or been identified through publicly available business data.

We retain your contact information for as long as necessary to fulfill the purpose it was collected for, typically no longer than 3 years after your last interaction with us. SMS opt-out records are retained indefinitely to ensure compliance.

You may at any time:

• Request access to the personal data we hold about you.
• Request deletion of your personal data.
• Withdraw SMS consent by replying STOP.
• Opt out of email communications by replying UNSUBSCRIBE or contacting us directly.

Send requests to jeffrey@jeromarketing.com.

Our website uses minimal cookies required for authentication and session management only. We do not use third-party advertising cookies.

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. The effective date at the top of this page will reflect the most recent revision. Continued use of our website after changes constitutes acceptance.

Jero Marketing LLC
2187 Lowell Ct, Deltona, FL 32738
jeffrey@jeromarketing.com
+1 (877) 745-3656